Commonly Asked Cruise Parking Questions 

Where is the car park located?

Parking Deals Australia’s Sydney Cruise Car Park is located at 203 Victoria St which is located directly below the Holiday Inn Potts Point. If you’re entering Victoria St from Darlinghurst Road, the carpark is just a few metres past the hotel entrance on the left (just after the train station).

How far is the car park from the cruise terminals?

The car park is close by to both the White Bay and Overseas Passenger terminal. Located about 10 – 15 minutes drive depending on Sydney’s traffic. Please see the below links for Google Maps direction to both terminals

Overseas Passenger Terminal: 

View Google Maps HERE  

White Bay Terminal: 

View Google Maps HERE  

Getting transport from the car park to the cruise

We do not offer a shuttle service for our parking customers however there are three convenient transport options to get to the cruise terminal.

Uber/Ride Share: You can call an Uber or other rideshare service on demand and get from the car park to the cruise quick and easy. 
White Bay Uber Cost: $19 – $25 
Overseas Termianl Uber Cost: $13 – $17

You can get a ride share quote online HERE

Taxi: As the car park is below the Holiday Inn Sydney Airport you can get the 24/7 reception to call you a taxi on demand. Taxi is around the same price as Ubers and can be quick. 

Train: Kings Cross Train Station is located 1-minute walk from the car park so you can catch the train into the city than either walk or uber to the overseas cruise terminal. 

What is your refund policy for cruise parking bookings

All bookings are subject to our site-wide online booking refund policy, please see below:

21 business working days or Less – 75% Refund
14 business working days or Less – 50% Refund
7 business working days or Less – No Refunds

You can read all our refund information here

How do I request a booking refund?

When you book your parking online with us you will be sent a booking confirmation and information email. If you want a refund simply respond to that email with the refund request and customer service can assist you. Alternatively, you can call customer service directly on 1300 635 822 to request a refund.