You can find our refund policy HERE
If you have booked parking with us and want to change your booking dates, it is simple.
Booking deposits are non-refundable according to our refund policy HERE
Once you booking parking online or over the phone this is what happens:
You will be sent an information email, simply follow the steps to find your specific car park (your car park company will be listed on your confirmation email
This depends on the car park you booked, your check-in steps will be listed in your information email that is sent when you booked.
The most common check-in is just showing the car park reception your booking confirmation email.
In the case that you need to exit the car park earlier or later than on your booking confirmation, please email customer support by responding to your booking confirmation email.
Please note additional day charges will apply
In the case that you cannot find your booking confirmation email please check your spam folder as it can be sometimes sent there. If you cannot find it please email [email protected]
To change info on your booking confirmation please email [email protected]
We Take: Visa Card, Master Card, American Express
Yes, This is okay as long as the person picking up the car has a copy of your booking confirmation. If this is the case before booking please add a booking note to the order.
Parking Deals Australia is a pre-booking service for hundreds of car parks. We don’t operate or own any of them as they are all private. When you park in a car park you are not dealing with Parking Deals Australia staff.
To find your car park opening times simply find the name of your car park, it is on your booking confirmation and click the link you will redirect to the booking page that has all the car park information.
The car park location is in the information email.
When you arrive to the car park and check-in most airport parking providers will have a free shuttle service.
If you have a bad experience at the car park or the car park does not accommodate you. Please contact Parking Deals Australia, however, Parking Deals Australia will not be responsible for your experience within the car park.
If you cannot park due to the car park turning you away please speak to our customer support for assistance with your booking
You can contact Parking Deals Australia via email
We have over 500,000 happy parking customers and work with 45+ of the biggest parking companies across Australia as partners. Find out all info of working with us HERE