See our refund policy Here 

You can find our refund policy HERE

To get a refund follow these steps:

1. Respond to your booking confirmation email with your request 
2. Customer support will take care of your refund 
3. Refunds take up to 5 days to show in account 

If you have booked parking with us and want to change your booking dates, it is simple.

1. Respond to your booking confirmation email with request 
2. We will issue you a new booking confirmation
3. Please note additional charges will apply for extra days 

Booking deposits are non-refundable according to our refund policy HERE 

Once you booking parking online or over the phone this is what happens:

1. You will be emailed a booking confirmation with your booking number 
2. You will be emailed an information email that has your car park details 
3. You can then drive to the car park and park following the car parks instructions 

You will be sent an information email, simply follow the steps to find your specific car park (your car park company will be listed on your confirmation email 

This depends on the car park you booked, your check-in steps will be listed in your information email that is sent when you booked. 

The most common check-in is just showing the car park reception your booking confirmation email.

In the case that you need to exit the car park earlier or later than on your booking confirmation, please email customer support by responding to your booking confirmation email.

Please note additional day charges will apply 

In the case that you cannot find your booking confirmation email please check your spam folder as it can be sometimes sent there. If you cannot find it please email [email protected]

To change info on your booking confirmation please email [email protected]

We Take: Visa Card, Master Card, American Express 

Yes, This is okay as long as the person picking up the car has a copy of your booking confirmation. If this is the case before booking please add a booking note to the order.

1. Select your parking category ie Sydney Airport Parking 
2. Find a car park you like ie (Sydney AirPark)
3. Select your check-in and check-out date for quote and click reserve park 
4. Proceed to check out 
5. Enter all the information asked and input payment details 
6. Book park and you will receive your booking confirmation email 

Find our privacy policy here