Please read our refund policy that applies to all bookings 

All online bookings are subject to our refund policy structure below:

Let Us Know Of Refund 21 Business Days Or More Days Before Booking – 75% Refund

Let Us Know 21 – 14 Business Days Before Booking – 50% Refund

Let Us Know 13 Or Less Business Days Before Booking – No Refunds

1. The only event that you may receive a full 100% refund without purchasing refund protection is if we have oversold the spaces in a car park and you cannot park your car.
2. To request a refund you must contact customer service with your booking number and email used to purchase the parking. Contact customer service HERE
3. If you don’t let Parking Deals Australia know in writing of a refund you may not receive a refund.
4. Please note that refunds may take 5-10 business days to show up in an account.
5. Refunds will not be given if you enter the car park and park.

Booking Deposits

1. Booking Deposits are not refundable in the event of customer cancellation or change of mind
2. Booking Deposits will be refunded if we cannot accommodate for your booking ie if the space is full or the car park cannot park your car

Terms Of Refund Protection 

1. If you purchase refund protection as an add on for your booking you are entitled to a full refund excluding the refund protection fee.
2. You can request a refund if your trip is cancelled or you cannot park for the dates you have booked.
3. Refunds will not be given if you enter the car park and park.
4. You are entitled to a refund at any time before your trip if you let customer service know HERE