Please read our refund policy that applies to all bookings
All online bookings are subject to our refund policy structure below:
Let Us Know Of Refund 21 Days Or More Days Before Booking – 75% Refund
Let Us Know 21 – 14 Business Days Before Booking – 50% Refund
Let Us Know 13 Or Less Business Days Before Booking – No Refunds
- The only event that you may receive a full 100% refund without purchasing refund protection is if we have oversold the spaces in a car park and you cannot park your car.
- To request a refund you must contact customer service with your booking number and email used to purchase the parking. Contact customer service HERE
- If you don’t let Parking Deals Australia know in writing of a refund you may not receive a refund.
- Please note that refunds may take 5-10 business days to show up in an account.
Terms Of Refund Protection
- If you purchase refund protection as an add on for your booking you are entitled to a full refund excluding the refund protection fee.
- You can request a refund if your trip is cancelled or you cannot park for the dates you have booked.
- Refunds will not be given if you enter the car park and park.
- You are entitled to a refund at any time before your trip if you let customer service know HERE